Frequently Asked Questions
What text can I have engraved?
You can engrave a name, date, initials, or a short personal message on the face of the padlock. For the best result, keep your text concise - shorter engravings tend to be more legible and striking. If you're unsure, the product page gives guidance on character limits.
Which sizes are available?
We currently offer engraved padlocks in 40mm and 50mm body widths. The 40mm is a great all-rounder for personal use, while the 50mm provides a larger face - ideal if you want more text or a bolder engraving.
Can I return a personalised padlock?
As personalised items are made to order specifically for you, we're unable to accept returns unless the product is faulty or the engraving differs from what you ordered. Please double-check your text carefully before placing your order.
How long does delivery take?
We aim to despatch engraved padlocks promptly. Delivery times will depend on the option you select at checkout. Visit our delivery page for full details on available options and timescales.
Is the engraving permanent?
Yes. Our engraving is applied directly into the metal surface of the padlock body, making it permanent and resistant to fading or rubbing away with everyday use — unlike printed or stickered alternatives.